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	<title>brand-e &#187; research</title>
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	<link>http://brand-e.biz</link>
	<description>engaging brands</description>
	<lastBuildDate>Thu, 24 May 2012 13:00:02 +0000</lastBuildDate>
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		<title>Tech brands dominate BrandZ 100</title>
		<link>http://brand-e.biz/apple-tops-brandz-top-100-most-valuable-global-brands_21829.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=apple-tops-brandz-top-100-most-valuable-global-brands</link>
		<comments>http://brand-e.biz/apple-tops-brandz-top-100-most-valuable-global-brands_21829.html#comments</comments>
		<pubDate>Thu, 24 May 2012 13:00:02 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.showcase]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[value]]></category>

		<guid isPermaLink="false">http://brand-e.biz/?p=21829</guid>
		<description><![CDATA[<a href="http://brand-e.biz/wp-content/uploads/2012/05/brandz.png"><img class="alignright size-full wp-image-21830" title="brandz" src="http://brand-e.biz/wp-content/uploads/2012/05/brandz.png" alt="brandz" width="110" height="130" /></a>Apple continues to rank first in BrandZ’s Top 100 Most Valuable Global Brands with a value of $183 billion – an increase of 19% on its 2011 valuation – ahead of tech brands IBM ($116 billion) and Google ($108 billion). Facebook rose 74% in value to $33 billion, moving up to 19th from 35<sup>th</sup> - the fastest brand-value riser in the ranking, which was conducted by Millward Brown Optimor for WPP.]]></description>
			<content:encoded><![CDATA[<p><a href="http://brand-e.biz/wp-content/uploads/2012/05/brandz.png"><img class="alignright size-full wp-image-21830" title="brandz" src="http://brand-e.biz/wp-content/uploads/2012/05/brandz.png" alt="brandz" width="110" height="130" /></a>Apple continues to rank first in BrandZ’s Top 100 Most Valuable Global Brands with a value of $183 billion – an increase of 19% on its 2011 valuation – ahead of tech brands IBM ($116 billion) and Google ($108 billion). Facebook rose 74% in value to $33 billion, moving up to 19th from 35<sup>th</sup> &#8211; the fastest brand-value riser in the ranking, which was conducted by Millward Brown Optimor for WPP.</p>
<p>Millward Brown says the ranking demonstrates the power of strong brands as both a driver of new business growth and a critical support in hard times. Between 2006 and 2012, the total value of the BrandZ Top 100 rose 66% and is now worth $2.4 trillion.</p>
<p>&#8220;Brands are an insurance policy for businesses,&#8221; said Eileen Campbell, Global CEO of brand research company Millward Brown. &#8220;Despite a prolonged period of economic stress, political uncertainty and natural disasters that buffeted brands across many categories, the value of the world&#8217;s leading brands keeps rising across many categories, sustaining and nurturing businesses.&#8221;</p>
<p>&#8220;Brands help businesses create competitive differentiation, command a price premium and become more resilient to crises or economic turbulence, says David Roth for WPP. “This year, those businesses that leveraged technology, focused on the customer experience or boosted control of their brands thrived&#8221;.</p>
<p><a href="http://brand-e.biz/wp-content/uploads/2012/05/brandz-rankings.png"><img class="aligncenter size-full wp-image-21832" title="brandz-rankings" src="http://brand-e.biz/wp-content/uploads/2012/05/brandz-rankings.png" alt="brandz-rankings" width="521" height="193" /></a></p>
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		<title>The luxury of affluent men</title>
		<link>http://brand-e.biz/affluent-males-head-to-social-media-gentlemint-fancy_21806.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=affluent-males-head-to-social-media-gentlemint-fancy</link>
		<comments>http://brand-e.biz/affluent-males-head-to-social-media-gentlemint-fancy_21806.html#comments</comments>
		<pubDate>Thu, 24 May 2012 11:00:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.showcase]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://brand-e.biz/?p=21806</guid>
		<description><![CDATA[<a href="http://brand-e.biz/wp-content/uploads/2012/05/affluent-male-study.png"><img class="alignright size-medium wp-image-21807" title="affluent-male-study" src="http://brand-e.biz/wp-content/uploads/2012/05/affluent-male-study-300x225.png" alt="affluent-male-study" width="189" height="142" /></a>What can the affluent male’s online behaviour teach luxury brand marketers? Well, all but 2% of well-off men surveyed for iProspect’s Affluent Male study purchase products online, while a huge 70% prefer to research and purchase online, and are also shopping for themselves more frequently than assumed.]]></description>
			<content:encoded><![CDATA[<p><a href="http://brand-e.biz/wp-content/uploads/2012/05/affluent-male-study.png"><img class="alignright size-medium wp-image-21807" title="affluent-male-study" src="http://brand-e.biz/wp-content/uploads/2012/05/affluent-male-study-300x225.png" alt="affluent-male-study" width="189" height="142" /></a>What can the affluent male’s online behaviour teach luxury brand marketers? Well, all but 2% of well-off men surveyed for iProspect’s Affluent Male study purchase products online, while a huge 70% prefer to research and purchase online, and are also shopping for themselves more frequently than assumed.</p>
<p>However, while this demographic likes to do research on smartphones and tablets, there appears to be some hesitancy to make online purchases via these devices. Nearly half of all respondents have not made such a purchase via a smartphone, and another 13% do not plan to in the future. Similarly, almost half of all affluent males have not made such a purchase via a tablet and another 13% do not plan to in the future.</p>
<p>What’s also evident is that there’s a good chance affluent male customers are active on Facebook, and that they may also be early adopters on Google+ or some of the visual networks aimed specifically at men such as Fancy, Gentlemint, and WhereIsTheCool.</p>
<p><a href="http://www.iprospect.com/" target="_blank">iProspect</a> points to one brand working social media hard.</p>
<p>“adidas strategy involves leveraging each key asset across multiple channels. For instance, each ad that is produced for broadcast TV is also posted to both YouTube and their Facebook page. Their 7 million+ Facebook fans can view the videos directly on Facebook, spurring engagement, commentary, and sharing.”</p>
<p>In addition to using its Facebook presence to best advantage, the brand also cross-promotes it other social pages, such as Tumblr, and other lines of business like Adidas Originals where they have another 13 million fans.</p>
<p>“Social media is an important part of the media mix for this retail brand, one that allows them to get more mileage out of all their creative assets, while also creating an important dialog with customers and fans.”</p>
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		<title>Shoppers stop Facebook brand interaction</title>
		<link>http://brand-e.biz/consumers-stop-interacting-with-brands-on-facebook-says-leo-burnett_21753.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=consumers-stop-interacting-with-brands-on-facebook-says-leo-burnett</link>
		<comments>http://brand-e.biz/consumers-stop-interacting-with-brands-on-facebook-says-leo-burnett_21753.html#comments</comments>
		<pubDate>Thu, 24 May 2012 08:00:23 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.social]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://brand-e.biz/?p=21753</guid>
		<description><![CDATA[<a href="http://brand-e.biz/wp-content/uploads/2012/05/facebook1.png"><img class="alignright size-full wp-image-21754" title="facebook" src="http://brand-e.biz/wp-content/uploads/2012/05/facebook1.png" alt="facebook" width="134" height="135" /></a>More than 40% of Americans use social media to shop – the equivalent of some 95 million social shoppers - and that number continues to rise. In fact, when asked how often social media is used to shop today compared to one year ago, almost three-quarters of respondents to the Leo Burnett/Arc Worldwide SocialShop study confirmed they are using it more frequently.]]></description>
			<content:encoded><![CDATA[<p><a href="http://brand-e.biz/wp-content/uploads/2012/05/facebook1.png"><img class="alignright size-full wp-image-21754" title="facebook" src="http://brand-e.biz/wp-content/uploads/2012/05/facebook1.png" alt="facebook" width="134" height="135" /></a>More than 40% of Americans use social media to shop – the equivalent of some 95 million social shoppers &#8211; and that number continues to rise. In fact, when asked how often social media is used to shop today compared to one year ago, almost three-quarters of respondents to the Leo Burnett/Arc Worldwide SocialShop study confirmed they are using it more frequently.</p>
<p>But brands need to work out what social shopping behaviour is all about.</p>
<p>&#8220;People assign a different purpose and expectation to each social media channel they use,&#8221; says Masha Sajdeh, strategy sirector at Leo Burnett/Arc Worldwide. &#8220;Once marketers understand how people use social to shop, they can hone their marketing strategies and cater to different shoppers&#8217; needs to drive engagement now and in the future.&#8221;</p>
<p>For brands, using social media in the wrong way can have a negative impact – 44% of social shoppers say they have stopped interacting with brands on Facebook due to lack of relevant or valuable posts.</p>
<p>&#8220;It&#8217;s no secret that social media is top-of-mind among brands,” says Sajdeh. “What isn&#8217;t widely known is how brands should use social media to serve the needs of shoppers.”</p>
<p>&#8220;Fifty years ago marketers figured out that broadcast media drove awareness and print media added depth of communication,&#8221; says Nick Jones, head of retail Marketing for Leo Burnett/Arc Worldwide. &#8220;Now we have all of these new social communication channels but no one has identified the optimal role of each.”</p>
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		<title>Consumers get social VIP treatment</title>
		<link>http://brand-e.biz/social-media-gives-consumers-a-voice-with-brands-says-study_21802.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=social-media-gives-consumers-a-voice-with-brands-says-study</link>
		<comments>http://brand-e.biz/social-media-gives-consumers-a-voice-with-brands-says-study_21802.html#comments</comments>
		<pubDate>Wed, 23 May 2012 08:00:51 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.social]]></category>
		<category><![CDATA[communications]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://brand-e.biz/?p=21802</guid>
		<description><![CDATA[<a href="http://brand-e.biz/wp-content/uploads/2012/05/fishburn-hedges-graphic.png"><img class="alignright size-full wp-image-21801" title="fishburn-hedges-graphic" src="http://brand-e.biz/wp-content/uploads/2012/05/fishburn-hedges-graphic.png" alt="fishburn-hedges-graphic" width="231" height="177" /></a>More than two thirds of UK consumers believe social media is a better way to communicate with brands than through call centres, while 40% think it improves customer service (compared to a mere 7% who fear social media will damage service), according to a study from Fishburn Hedges and Echo Research. In addition, 36% of consumers have already interacted with companies via social media, almost double the proportion of just eight months ago.]]></description>
			<content:encoded><![CDATA[<p><a href="http://brand-e.biz/wp-content/uploads/2012/05/fishburn-hedges-graphic.png"><img class="alignright size-full wp-image-21801" title="fishburn-hedges-graphic" src="http://brand-e.biz/wp-content/uploads/2012/05/fishburn-hedges-graphic.png" alt="fishburn-hedges-graphic" width="231" height="177" /></a>More than two thirds of UK consumers believe social media is a better way to communicate with brands than through call centres, while 40% think it improves customer service (compared to a mere 7% who fear social media will damage service), according to a study from Fishburn Hedges and Echo Research. In addition, 36% of consumers have already interacted with companies via social media, almost double the proportion of just eight months ago. Two thirds of people who have engaged with brands on social media believe it has allowed them to find their voice.</p>
<p>“Many people are currently enjoying the VIP treatment from brands on social media,” says Eva Keogan, head of innovation at <a href="http://www.fishburn-hedges.co.uk/" target="_blank">Fishburn Hedges</a>. “As millions more catch on to this great route into traditional customer service channels, the challenge for brands will be maintaining the same level of service.</p>
<p>“Over the coming years, will Twitter become the next call centre? We are urging brands to think about this now, as there are some clear and simple ways to use these new customer service channels to great effect.”</p>
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		<title>Here comes gamification</title>
		<link>http://brand-e.biz/game-orientation-set-to-replace-marketing-orientation_21809.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=game-orientation-set-to-replace-marketing-orientation</link>
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		<pubDate>Wed, 23 May 2012 07:30:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.social]]></category>
		<category><![CDATA[gamification]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[research]]></category>

		<guid isPermaLink="false">http://brand-e.biz/?p=21809</guid>
		<description><![CDATA[By 2020, there will have been significant advances in the adoption and use of gamification, according to more than half of some<a href="http://www.pewinternet.org/Reports/2012/Future-of-Gamification/Overview.aspx" target="_blank"> 1,000 technology stakeholders and critics surveyed</a> by Pew Research Center’s Internet &#38; American Life Project and Elon University.]]></description>
			<content:encoded><![CDATA[<p>By 2020, there will have been significant advances in the adoption and use of gamification, according to more than half of some<a href="http://www.pewinternet.org/Reports/2012/Future-of-Gamification/Overview.aspx" target="_blank"> 1,000 technology stakeholders and critics surveyed</a> by Pew Research Center’s Internet &amp; American Life Project and Elon University.</p>
<p>They believe it will be making waves on the communications scene and will have been implemented in many new ways for education, health, work, and other aspects of human connection. It will also play a role in the everyday activities of many people who are actively using communications networks in their daily lives.</p>
<p>“Gamification may be the most important social and commercial development of the next 50 years,” says Ross Rader, general manager at Hover and board member of the Canadian Internet Registration Authority. “Commercially, we may be seeing the end of the marketing orientation, possibly marking the beginning of the ‘game orientation.’”</p>
<p><a href="http://brand-e.biz/wp-content/uploads/2012/05/gamification.png"><img class="aligncenter size-medium wp-image-21811" title="gamification" src="http://brand-e.biz/wp-content/uploads/2012/05/gamification-300x201.png" alt="gamification" width="300" height="201" /></a></p>
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		<title>From Savvy Passionistas to Quality Devotees</title>
		<link>http://brand-e.biz/leo-burnet-identifies-six-online-shopper-archetypes_21779.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=leo-burnet-identifies-six-online-shopper-archetypes</link>
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		<pubDate>Wed, 23 May 2012 07:15:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.social]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://brand-e.biz/?p=21779</guid>
		<description><![CDATA[<a href="http://brand-e.biz/wp-content/uploads/2012/05/LEO-BURNETT-ARC.jpeg"><img class="alignright size-medium wp-image-21782" title="NESTLE PURINA PETCARE LEO BURNETT ARC WORLDWIDE" src="http://brand-e.biz/wp-content/uploads/2012/05/LEO-BURNETT-ARC-300x54.jpg" alt="NESTLE PURINA PETCARE LEO BURNETT ARC WORLDWIDE" width="300" height="54" /></a>Leo Burnett/Arc Worldwide researchers have identified six online shopper archetypes for the agency’s SocialShop study. For one, the <em>Savvy Passionista</em> is a heavy social shopper using social media channels to broadcast the latest trends and stay connected with favourite brands. Savvy Passionistas use social channels to express feelings and stay relevant and in-the-know. To reach them, brands should help shoppers discover, express and connect on emerging and established platforms.]]></description>
			<content:encoded><![CDATA[<p><a href="http://brand-e.biz/wp-content/uploads/2012/05/LEO-BURNETT-ARC.jpeg"><img class="alignright size-medium wp-image-21782" title="NESTLE PURINA PETCARE LEO BURNETT ARC WORLDWIDE" src="http://brand-e.biz/wp-content/uploads/2012/05/LEO-BURNETT-ARC-300x54.jpg" alt="NESTLE PURINA PETCARE LEO BURNETT ARC WORLDWIDE" width="300" height="54" /></a>Leo Burnett/Arc Worldwide researchers have identified six online shopper archetypes for the agency’s SocialShop study. For one, the <em>Savvy Passionista</em> is a heavy social shopper using social media channels to broadcast the latest trends and stay connected with favourite brands. Savvy Passionistas use social channels to express feelings and stay relevant and in-the-know. To reach them, brands should help shoppers discover, express and connect on emerging and established platforms.</p>
<p><em>Opportunistic Adventurers</em> have impulsive social shopping tendencies and demand timely and relevant deals. To connect with Opportunistic Adventurers, brands should invest in tailored deals that are &#8220;too good to pass up.</p>
<p><em>Quality Devotees</em> use social media to shape purchasing decisions, validate choice and to feel empowered when shopping. No matter the time or research involved, Quality Devotees will find the best available product. Brands should help them build knowledge through in-depth reviews and expert opinions via blogs, forums, review sites and YouTube.</p>
<p><em>Strategic Savers</em> use social media to comparison shop and dig for their favourite brands. And brands should validate their choices by offering custom shopping tips and ways to save money by tapping into blogs, forums and review sites.</p>
<p><em>Efficient Sprinters</em> use social media to select the most popular items to simplify their shopping process. To connect with Efficient Sprinters brands should provide a curated list of top-selling products on their social channels and retailer websites.</p>
<p>The <em>Dollar Defaulter</em> has a single social shopping goal: find the cheapest alternative. Brands need to broadcast special deals on retailer websites… and provide the ability to share those deals with friends.</p>
<p>&#8220;Our new study illuminates what brands need to do to reach shoppers in their own social worlds,&#8221; says Nick Jones, head of retail Marketing for Leo Burnett/Arc Worldwide. &#8220;Understanding how and why people are using social media to shop is the first and most important step to designing a successful social media programme.&#8221;</p>
<div style="width:477px" id="__ss_12776700"> <strong style="display:block;margin:12px 0 4px"><a href="http://www.slideshare.net/LeoBurnettWorldwide/social-infographic" title="Social Shopping Archetypes" target="_blank">Social Shopping Archetypes</a></strong> <iframe src="http://www.slideshare.net/slideshow/embed_code/12776700" width="477" height="510" frameborder="0" marginwidth="0" marginheight="0" scrolling="no"></iframe>
<div style="padding:5px 0 12px"> View more documents from <a href="http://www.slideshare.net/LeoBurnettWorldwide" target="_blank">Leo Burnett Worldwide</a> </div>
</p></div>
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		<title>Staying longer with Facebook</title>
		<link>http://brand-e.biz/the-demographics-of-facebook-twitter-pinterest_21774.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=the-demographics-of-facebook-twitter-pinterest</link>
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		<pubDate>Tue, 22 May 2012 07:20:11 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.social]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[pinterest]]></category>
		<category><![CDATA[research]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[twitter]]></category>

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		<description><![CDATA[The average friend count on Facebook is 130, and people make an average of 40 visits a month the Social Network, spending more than 23 minutes per stay.]]></description>
			<content:encoded><![CDATA[<p>The average friend count on Facebook is 130, and people make an average of 40 visits a month the Social Network, spending more than 23 minutes per stay. On Twitter, users tarry for close to 12 minutes a visit, and 36% of the Twitterati tweet at least once a day. Over on Pinterest, pinboarders loiter for an average 16 minutes+ per log in, and leading interests include crafts, gifts, hobbies/leisure, interior design and fashion.</p>
<p>All this and more from the A Case Study In Social Media Demographics from <a href="http://www.onlinemba.com/" target="_blank">OnlineMBA</a>.</p>
<p style="text-align: center;"><a href="http://brand-e.biz/wp-content/uploads/2012/05/social-media-demographics-972.jpg"><img class="aligncenter size-full wp-image-21773" title="social-media-demographics-972" src="http://brand-e.biz/wp-content/uploads/2012/05/social-media-demographics-972.jpg" alt="social-media-demographics-972" width="612" height="3917" /></a></p>
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		<title>How does Facebook stack up against Google?</title>
		<link>http://brand-e.biz/how-does-facebook-stack-up-against-google_21728.html?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=how-does-facebook-stack-up-against-google</link>
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		<pubDate>Sun, 20 May 2012 11:15:57 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[-e.social]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[google]]></category>
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		<description><![CDATA[OK, it's Facebook IPO day and we're talking billions of dollars rinsing around the markets. But how does the Social Network stack up against search behemoth Google?]]></description>
			<content:encoded><![CDATA[<p>OK, it&#8217;s Facebook IPO day and we&#8217;re talking billions of dollars rinsing around the markets. But how does the Social Network stack up against search behemoth Google? Well, while Facebook reaches an impressive 51% of all online users, Google&#8217;s tentacles stretch to 90%. Facebook boasted just over $1 billion in 1Q12 revenues, compared to Google&#8217;s $2.9 billion from its display network (and not counting $7 billion in search revenues). And the average CTR of an ad on the Google display network is 0.4%, compared to Facebook&#8217;s 0.051%.</p>
<p>All this &#8211; and more &#8211; according to <a href="http://www.wordstream.com/" target="_blank">WordStream</a>, which questions whether Facebook even wants to be a great advertising company. Remember the words of Mr Zuckerberg? &#8220;We don&#8217;t build services to make money, we make money to build better services,&#8221; he wrote in a letter to shareholders.</p>
<p>By the way, Facebook is worth more than $100 billion while Google is worth $40 billion, according to the markets. A good investment or simply money in the pockets of Silicon Valley types?</p>
<p style="text-align: center;"><a href="http://brand-e.biz/wp-content/uploads/2012/05/facebook-vs-google-display-network.png"><img class="aligncenter size-full wp-image-21730" title="facebook-vs-google-display-network" src="http://brand-e.biz/wp-content/uploads/2012/05/facebook-vs-google-display-network.png" alt="facebook-vs-google-display-network" width="455" height="2255" /></a></p>
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